Frequently Asked Questions
Everything you need to know about shopping with General Pants Co.
How long does shipping take and what are the costs?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping is free on all orders over $100, otherwise a flat rate of $10 applies.
What is your return policy?
You can return any unworn items with original tags attached within 30 days of purchase for a full refund or exchange. Please note that for hygiene reasons, swimwear and undergarments cannot be returned.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Buy Now Pay Later services like Afterpay.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery status.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts to ensure the perfect fit for your style.